A Path is a visual representation that allows you to discover the previous steps that led to or the next steps since a particular tagged feature’s usage.
If you want to take a look at how users progress through a specific set of pages/features, funnels can be a great tool in identifying ‘drop-off’.
Paths are particularly useful when you are unsure how users are navigating your product.
Create a Path
- When creating a path you can set a segment and date range just like everything else in Pendo.
- Then you will select which Feature you would like to investigate.
- Select the Previous or the Next steps from that feature.
- Select the level of detail you would like in the Advanced Options at the bottom of the Create Path page.