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Jupyter Notebooks

Note: These Notebooks leverage Pendo API to help you surface and calculate your Pendo data. To gain API access, a purchase is required. Reach out to your Pendo Representative to gain access.

What is a Jupyter Notebook?

A Jupyter Notebook is an open-source web application that allows you to create and share documents that contain live code, equations, visualizations and narrative text.

The Pendo Technical Account Management (TAM) team leverages Jupyter Notebooks to interactively run a collection of API calls against a given Pendo subscription, page(s), feature(s) and guide(s). Use their notebooks they created to help you get additional insights.

What Notebooks are Available?

The following notebooks are available for download to use it with your Pendo Subscription:

  • (Required Download for All Notebooks) Helper File - Download link This Helper file is used with any Jupyter Notebook below. Download this file and saved it to the same folder that houses all your notebooks.

note: You only need 1 Helper file to use with any Notebook. If you wanted to use more than one Notebook, your folder should contain 1 Helper file and each Jupyter Notebook you wish to use.

  • Net Promoter Score (NPS) - Download link
    This notebook will help you see additional patterns in your NPS data for your desired NPS Guide by providing: a data frame that lists qualitative feedback, calculated number of responses that fall into Promoters, Detractors and Passive respondent groupings plus the calculated NPS score, a pie chart that displays the percentage of Promoters, Detractors and Passive respondents, and three word clouds that help you visualize what stands out in the data for each of the groupings.

  • Monthly Active Users (MAU) - Download Link
    This notebook enables you to get a count of Monthly Active Users (MAU) for your Pendo subscription for last 30 days including the frequency of visit breakdowns, details about the users by account ID and time spent. Frequency includes counting the number of users by day, week and month and outputs those numbers.

  • Top Pages and Features - Download Link
    This notebook will help you see visualize the top 10 pages and features for their app over the last 30 days. Based on the notebook output, it can help you review how frequently, infrequently, a page or feature is visited. This information can also be used to help determine if more guided direction is needed to help adoption of a feature.

How Do I Run a Notebook?

To run a notebook, you will need a virtual environment. To simplify things for our customers, use this Recipe to Setup a Local Pendo Docker Container without having to spin up an environment from scratch.

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