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Analytics

Goals

Overview

You can use goals to set and measure targets over a period of time for various segments of users across selected pages or features. For example, Pendo Goals can help you track towards a 10% increase in new feature usage or 20% decrease in traffic to a page that will be deprecated.

note: Pendo Goals will only be visible in pages or features details page to the Goal creator.

Goal Types

  • Ongoing - ongoing goals are tracked on a continuing basis using a baseline. Progress will be visualized in an ongoing graph including a baseline with a synopsis of progress.

ongoingGoal.png

note: By default, Pendo sets a baseline for the following: daily (30 days), weekly (90 days), & monthly (year of data)

  • Timebound - timebound goals are cumulative from the start date and have a specific deadline. Progress will be visualized with an estimated percentage to goal and number of days left until the deadline.

timeboundGoal.png

Create Goals

Navigate to Pages or Features and then select a page or feature you’re interested in setting a goal for.

navigation.png

Next, locate the “Add a Goal” option in the graph on the right-hand side.

addGoal.png

Choose the type of goal you would like to add:

chooseGoalType.png

Ongoing

  1. Select a target segment
  2. Enter goal target
  3. Save

setupOngoing.png

Timebound

  1. Select a target segment
  2. Apply date range
  3. Enter goal target
  4. Save

timebound.png

Dashboard Widget

Once a goal is saved, you will have the ability to add it to your dashboard for easy tracking. Goals added to your dashboard are only visible to you.

goalWidget.png

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