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Pendo Help CenterAnalyticsDisable IP address and geolocation logging

Disable IP address and geolocation logging

Overview

In very rare cases, you may need to prevent the recording of IP address and geolocation by Pendo Servers (both logs and databases). While IP address and geolocation is not currently used in the Pendo UI, we may add features related to these data points in the future. Should that happen, subscriptions that have IP Address and geolocation logging disabled would not be able to take advantage of these features.

note: if you are leveraging our Segment.com integration, we do not currently support a mechanism to disable IP address logging

To disable IP address/geolocation logging, please reach out to help@pendo.io.

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